Privacy Notice

Cerebral Physique LLC (trading as Cerebral Physique) is the data controller for personal data processed through cerebralphysique.com. Contact: admin@cerebralphysique.com.

• Account data — name, email, login credentials. Used to create and secure your account. Legal basis: performance of a contract.
• Profile & training data — body type, fitness level, goals, workout logs, journal entries, routines. Used to deliver the service and personalise coaching. Legal basis: contract.
• AI Coach conversations — messages and, if you use voice, transcribed audio. Used to generate responses, meter usage and improve safety. Legal basis: contract and legitimate interests.
• Support and booking messages — emails, intake answers, and a phone number if you opt into retainer texting. Used to respond to you and schedule sessions. Legal basis: contract and consent.
• Usage and device data — pages viewed, actions taken, approximate location from IP, browser and device identifiers. Used for security, fraud prevention and product improvement. Legal basis: legitimate interests.

Card and billing details are collected and processed by Paddle, not by us. We never see or store your full payment card data.

• Merchant of Record — Paddle.com handles sales, subscription management, payments, tax compliance, invoicing and refunds.
• Service providers / subprocessors — hosting and database infrastructure, email delivery, AI model providers (for AI Coach responses, text-to-speech and speech-to-text), and scheduling (Calendly) for booked sessions.
• Professional advisers — legal and accounting, where necessary.
• Authorities — where required by law.

We do not sell your personal data.

Our providers may process data in the United States and other countries. Where data leaves the UK/EEA, transfers rely on appropriate safeguards such as Standard Contractual Clauses or an adequacy decision.

We keep account, profile and training data for as long as your account is active and for up to 24 months afterwards, then delete or anonymise it. Transaction records are kept as long as tax and accounting law requires. AI Coach conversation history is retained for up to 12 months unless you delete it sooner.

Depending on where you live, you may request access, correction, deletion, restriction, portability, or object to processing; withdraw consent at any time; and complain to your supervisory authority. Email admin@cerebralphysique.com and we'll respond within one month.

We use appropriate technical and organisational measures, including encryption in transit, row-level access controls on our database, and least-privilege access to production systems. No system is perfectly secure, so please use a strong, unique password.

We use essential cookies and browser local storage to keep you signed in and remember preferences such as your routine builder and player settings. We do not run advertising cookies. You can clear or block storage in your browser settings, though parts of the site may stop working.

The service is not intended for anyone under 16, and we do not knowingly collect their data. If you believe a child has given us data, contact us and we'll delete it.